Our products are covered by a 3-year warranty from the date of purchase. In order to make a warranty claim, you need to register your product and need to have purchased your isiro through our website or one of our authorized resellers, and you must provide proof of purchase. This warranty covers faults in materials and workmanship and doesn’t apply if the damage is caused by unreasonable use or neglect, normal wear, and tear, or if you change your mind.
To make a claim: Please email us at firstname.lastname@example.org with your product details and a description of the fault or damage. Please include photos of the fault or damage.